Q1. Why would I want to originate commercial loans with CMH?

How many times have your residential clients approached you with questions about commercial loans? How many times have you missed the opportunity for extra-income by telling them that you “only specialize in residential”? And how many times have you tried and failed to close a commercial transaction because of various issues and complications?

At CMH we have developed a unique business model, which allows residential mortgage brokers to successfully help their clients with their commercial financing needs every time around. We do it by offering our Loan Originators an unprecedented back-office support comprised of online tools and, most importantly, the most experienced and knowledgeable commercial financing professionals, whom we call loan administrators.

Simply put, CMH model is based on a team-work between LO and the back-office, where responsibilities match the skill-sets of the team members. LO rely on the CMH back-office staff for their understanding of commercial financing, knowledge of programs and processing efficiency, while the back-office relies on LO for their “people” skills and providing the best customer service to the clients.

Q2. How much does it cost to sign up with CMH?

We collect a $350.00 sign up fee. Close two deals with us, if you don't like the system we will give you refund.

Q3. Are there any monthly fees?

No, there are no monthly fees. In fact, every LO receives about $1000 worth of support from CMH every year in a form of education, tools, etc. We spend that money because it helps LO to be more productive for themselves and for the Company.

Q4. How do I sign up as an LO with CMH?

We will fax you a sign-up packet, which will include an Independent Contractor Employment Agreement and a W-9, which you will need to fill out and send back to us. We will then schedule an Orientation Session for you. You will also receive a “Welcome Aboard” package, which will include an Origination Manual and a CD with policies, procedures, forms, marketing materials and other information necessary for you to perform as a commercial loan originator with CMH.

Q5. Do I have to leave my current company to sign up with CMH?

No. You can originate commercial loans with CMH while continuing to work for a residential mortgage company of your choice.

Q6. What if I feel that I do not know enough about commercial financing?

CMH has the best back-office support you can possibly find in the industry - both people and tools – specifically tailored for residential mortgage brokers. We will show you that, as residential mortgage brokers you already know enough to be able to originate commercial loans for your clients under our model. And if you want to learn more about commercial financing, you can take advantage of CMH’s comprehensive on-going education program.

Q7. What types of commercial properties can I do?

You will be able to do ALL types of commercial properties. We have access to 171 lenders and all types of programs to ensure a complete coverage of commercial financing landscape. If it is doable – you can do it!

Q8. What states can I originate commercial mortgages in?

All states.

Q9. Are CMH interest rates competitive?

We work with 171 wholesale lenders, including all the largest ones. Our rates are highly competitive. Nobody can beat a commercial loan originator from CMH, nobody!

Q10. What is a Webinar?

Webinar stands for “Web-based Seminar”. As part of our comprehensive ongoing mortgage education program, we have weekly webinars on various topics related to commercial financing. In order to attend, you will simply have to login to our webinar website and dial a tele-conferencing number. You will then participate in a class with a live instructor, who you can ask questions while watching the presentation on your computer.

Q11. What is an Orientation Session?

An Orientation Session is a special webinar, which all new LO must attend upon signing up with CMH. An Orientation Session lasts 1 hour and contains the essential training necessary for a new LO to start originating loans with CMH.

Q12. What is a Loan Administrator?

A Loan Administrator is a member of CMH back-office staff. All our Loan Administrators are highly knowledgeable and experienced commercial finance professionals with excellent communication skills. Every transaction submitted by an LO has a Loan Administrator assigned to it immediately. That Loan Administrator becomes the LO’s single point of contact for the entire duration of a transaction. An LO basically has two interfaces while working on a loan – their clients on one hand and a Loan Administrator on the other.

Q13. What if I want to talk to somebody other than a Loan Administrator about my transaction?

You can also discuss your transactions with an Origination Manager and a Production Manager in addition to a Loan Administrator.

Q14. What is a Processing Hotline?

When you dial 303-302-3535 you can select option ‘2’ from the menu to talk to one of our Commercial Loan Administrator. This is especially convenient if you are having a meeting with a new prospect and need help with mortgage questions.

Q15. What is an Online Processing Pipeline?

The Online Processing Pipeline is a Web-based tool that LO and Loan Administrator use to communicate with each other while working on a transaction. Whether there is some new information to pass along, or simply a question – it is always a good idea to have it documented, and to have everything documented in one place is even better. That is the basic idea behind our Online Processing Pipeline, which is equipped with automatic e-mail notifications and which you can access from any Internet computer 7 days a week 24 hours a day.

Q16. Can I originate residential loans with CMH as well?

Yes, with CMH you can originate residential loans as well as commercial through RLO Mortgage LLC, the residential affiliate company of Commercial Mortgage Holding ltd. Just like our commercial model, our residential model is based on providing the best possible back-office support to loan originators. The process is also the same. You will get a Loan Administrator assigned to your every transaction, who will help you with the placement and the processing of your loan as well as whatever other assistance you and your client may need.